Vacancies

Overview

Customer Service Advisor (OFF/SS/CSA)

Reference
OFF/SS/CSA

Salary
£8.10 - £8.72/hour

Job Location
- United Kingdom -- England -- South West England -- Devon -- Newton Abbot

Job Type
Permanent

Posted
15 January 2019


Brite Services are currently recruiting for permanent Customer Service Advisors for a contact centre based in Newton Abbot. Operators will confidently and efficiently deal with customer queries by telephone and e-mail, ensuring a thorough and professional response in a timely manner. In return, you will receiveweekly pay, holiday pay, pension scheme, and ongoing training. 

You will be required to work 37.5 hours per week, working 5 days out of 7 including one day at the weekend. There are a variety of shift patterns available so flexibility with working hours is essential. The successful candidates would need to be available for a start date of Monday 21st January.

This positions involves:

  • Dealing directly with customers on the telephone
  • Being responsive and following up on previous enquiries to ensure completion
  • Logging information and maintaining accurate records in electronic systems e.g. databases/Microsoft programs
  • Responding to and arranging sales requests and replacement item requirements

Key skills required for this role:

  • An excellent telephone manner
  • Ability to handle objections or complaints
  • Computer literacy

We would also be interested in hearing from you if you have experience in any of the following:

  • Customer Service, Hospitality, Admin and Office, Management, Sales and Retail, Accounting and Finance, Education, Human Resources, Computer and IT, Telesales

Send your CV in response to this advert or to office@briteservices.co.uk to be considered for this role!


Contact information

Ben Sellick-Tague