Operations Manager - Sanlam (Charlene218DBN)




Job Location
- South Africa -- eThekwini Metro -- Durban

Job Type

03 July 2018

Closing date
31 Aug 2018 23:59

Main purpose / objective of the position:
Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations, routine maintenance, ensure compliance to all statutory regulations and execution of building relevant activities as predetermined by  Portfolio Manager and Centre Manager.

Decision making authority:
Decisions are based on knowledge of theory and systems. Required to choose from a limited array of systems. Required to choose from a limited array of routines or rules at his / her disposal. Works within a specific prescribed policies and guidelines.

Experience / Education:
A minimum of 3 years experience in Facilities and /or Property Management and Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.

Skills required:
Quality/standards awareness and implementation, Basic contract management,. Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, SAP, Nicor.

Knowledge required:
In depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge, knowledge of Company policies and procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control.

Competencies required:
Customer & Quality focus, Methodical, Teamwork and Co-operation, Problem solving & Decision making, Financial & Business Acumen, Communication (on higher level); Tolerance for Stress, Assertive, Drive,  Productivity and Report Writing.

Major drivers of work volume:
Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile;  Level of Mechanical / Electrical Complexity; Construction; property management; Management complexity & intensity.

Interface / relationships with:
Internal: Portfolio Manager / Centre Manager, Lease Administrator, Debtors Administrator, Handyman
External: Contractors, Landlord, Tenants


Contact information

Charlene Naidoo

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