Main purpose / objective of the position:
Collection of clients’ rental to ensure healthy cash flow and control of all debtors accounts. Maintain good long term customer and client manager relationships.
Decision making authority:
This position operates within budget parameters and decision framework.
Experience / Education:
Minimum of Grade 12 with Accountancy as a subject or equivalent qualification / training e.g. Associate Accounting Technician is beneficial as well as 2 years relevant experience.
Computer literacy; Nicor; MDA; SAP; MS Office - Excel and Word; Outlook; Administration Skills; Time Management; Negotiation skills; Telephone skills.
Contract Management; Policies and procedures; Rent collection; Debt Collectors Act 1998
Assertive; Tolerance for Routine; Communication (Fluency in languages appropriate to target client community); Systematic Thinking; Methodical; Tolerance for stress; Drive and productivity; Teamwork and Co-operation; Customer and Quality Focus; Accuracy
Major drivers of work volume:
Interface / relationships with:
Internal: Financial Manager, Manager: Client Services, Tenant Administrators
External: Tenants, some clients