Portfolio/Operations [A&G] (CharleneONB0286)
Main purpose / objective of the position:
To optimise all trading opportunities and the building's income stream and ensure that the portfolio financial performance remains sound.
Manage planned and reactive maintenance of the property including management and control of service- and maintenance contractors, management and control of tenant installations and execution of building related activities. Profit responsible.
Decision making authority: Subject to the mandate as received from the Client. Decisions based on knowledge of theory and systems. Required to choose appropriate course of action from array of policies and procedures laid down
Experience / Education:
3-5 years experience in the property / centre management industry. Minimum qualification Grade 12 or equivalent, technical skills essential. A Business or a property related tertiary qualification would be a recommendation. Driver's license
Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP), Administration skills, Quality/standards awareness and implementation, Basic contract management
Property / Centre Management industry (advanced), technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures, in depth knowledge of standard lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.
Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.
Major drivers of work volume:
Vacancies; Geographical spread of Cluster; Grading and complexity of buildings in Cluster; Lease renewal cycle; Level of service required (tenant / building profile); Profile of the centre(s); Number of building owners; Level of Mechanical / Electrical Complexity
Interface / relationships with:
Internal: Portfolio Executive, Lease/ Debtors Administrators, Handyman, Accountant, Financial Manager
External: Client, Tenants, Contractors,