Portfolio Office Manager (Charlene116Kim)
Main purpose / objective of the position:
To ensure the effective and efficient management of an allocated portfolio of buildings in order
to maximize the return on investment for the company’s clients.
To manage a specified strategic business unit within the company so as to achieve maximum
profitability for the strategic business unit.
To contribute towards the development and training of staff within the company.
Decision making authority:
Interprets strategy paid out by Senior Management by applying resources to achieve the
objectives outlined in the strategy. Operates within budget parameters and Decision framework.
Experience / Education:
At least 5 years experience in the property / centre management industry. Minimum qualification
Grade 12. A Business (marketing) or a property related tertiary qualification or equivalent
People Management; Budgeting and Financial Management; IT Literacy – MS Office, MS Excel,
Nicor / MDA / SAP; database; Negotiation; Planning, Co-ordination and Organising; Networking;
Presentation skills; Drivers License.
Advanced Property / Centre management; Technical knowledge; Contract management;
Financial management; In-depth knowledge of lease agreements; Understanding of cost
budgeting; Statutory requirements; Business acumen; Common law principles applicable to
leasing; basic labour relations.
Problem Solving; Decision Making; Customer Relationship Building; Communication; Team
Leadership; Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience;
Financial and Business Acumen.
Major drivers of work volume:
Vacancies; geographical spread of portfolio; grading and complexity of buildings; lease renewals
cycle; tenant / client requirements; profile of centres/buildings; number of owners; public
relations and community involvement.
Interface / relationships with:
Internal: Portfolio Director; Portfolio Manager; Operations Manager; Lease Administrator;
External: Clients; Tenants; Service Contractors; Local Authority; Emergency Services;
Business Forums and Chambers.