Centre Manager (Charlene118Africa)




Job Location
-- Swaziland

Job Type

15 June 2017

Closing date
30 Jun 2017 10:57

Main purpose / objective of the position:

To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the centre financial performance remains sound. Optimizing the centre’s income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional. Profit responsible.


Decision making authority:

Subject to the mandate as received from Portfolio Management:

  1. Total expense account of a building including all repairs and service contracts, Project Management expenses

  2. Replacement/selling of equipment

  3. Allowances

    Experience / Education:

    3-5 years’ experience in the property / centre management industry. Minimum qualification Grade 12 or equivalent. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

    Skills required:

    Budgeting & Financial Management, Business writing skills (specs & house rules),

    People management skills, IT literacy (MS Office suite, SAP / NICOR / MDA), Administration skills, Driver's license

    Knowledge required:

    Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of


    Company policies and procedures,  in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen.   

    Competencies required:

    Problem solving & decision making, Customer Relationship Building, Communication,

    Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

    Major drivers of work volume:

  1. Vacancies

  2. Lease renewal cycle   

  3. Level of service required (tenant / building profile)

  4. Profile of the centre (s)

    Interface / relationships with:

    Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial

    Manager, Accountant, Debtors Administrator, Lease Administrator, Lease Controller,


    External: Tenants, Local community, Service Contractors,  Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.

Contact information

Charlene Naidoo

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