Centre Manager (Charlene135PRASA)




Job Location
- South Africa -- Johannesburg Metro -- Johannesburg

Job Type

23 August 2017

Closing date
30 Sep 2017 23:59

Main purpose / objective of the position:

To manage a centre by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service contractors, repairs, revamps, tenant installations, inspections and general building administration. This position will require an all-rounded property professional who is profit responsible and driven with strong emphasis on maintaining a high operating standard


Decision making authority:

Subject to the mandate as received from Portfolio Management: 

  1. Total expense account of a building including all repairs and service contracts, Project

    Management expenses 

  2. Replacement/selling of equipment (subject to approval by Management)

  3. Allowances (subject to approval by Management)

  4. Lease negotiations (subject to approval by Management)

    Experience / Education:

    3-5 years experience in the property / centre management industry. Minimum qualification Grade 12 or equivalent. Incumbent must be registered with the Estate Agency Affairs Board and must hold a valid Fidelity Fund Certificate. A Business (marketing) or a property related tertiary qualification would be a recommendation. Retail experience essential.

    Skills required:

    Budgeting & Financial Management, Business writing skills (specs & house rules), People management skills, IT literacy (MS Office suite, SAP / NICOR / MDA), Administration skills, Driver's license

    Knowledge required:

    Property / Centre Management industry (advanced), basic technical knowledge, contract management, elementary financial management, workable knowledge of Company policies and procedures,  in depth knowledge of lease agreements, understanding of cost budgeting, basic knowledge of statutory requirements, general business acumen. 

    Competencies required:

    Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Confidence, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience

    Major drivers of work volume:

  1. Reduction of vacancies in the centre

  2. Vacancy inspections

  3. Lease negotiations  

  4. Lease renewal cycle as per set policy

  5. Level of service required (tenant / building profile) 

  6. Profile of the centre 

  7. Manage on-site staff (that is, security, cleaning etc)

  8. Assist with collection of arrears

  9. Assisting with resolving tenant queries

  10. Conduct monthly inspections

  11. Assisting with any ad hoc duties as required 

    Interface / relationships with:

    Internal: Facilities Consultant, Portfolio Manager, Operations Manager, Financial Manager,

    Accountant, Debtors Administrator, Lease Administrator, Lease Controller, Receptionist External: Tenants, Local community, Service Contractors,  Local Authority, Emergency Services, Brokers, External clients (where applicable), Business forums and chambers.

Contact information

Charlene Naidoo

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