Operations Manager (Charlene139Polokwane)
Main purpose / objective of the position:
To oversee activities of service and maintenance contractors and staff, execution of building related activities. Establish and maintain mutually beneficial relationships with tenants and service contractors; assist to co-ordinate repairs, revamps and tenant installations; carry out inspections and general building maintenance. To proactively investigate new equipment, materials and work methods and techniques and to ensure provision for replacement of data technology to ensure effective facilities management (facilities management strategy and best practices). To strategically liaise with electricity supply authorities which affect JHI’s managed portfolios. Capex management. Project management of portfolio wide facilities management initiatives. Utility management. Greening initiatives. The incumbent is required to be on 24 hour standby
Decision making authority:
Decisions are based on knowledge of theory and systems. Required to choose from a limited array of routines or rules at his/her disposal. Works within specific prescribed policies and guidelines which includes:
Experience / Education:
Minimum qualification Diploma in Facilities Management (ideally a Degree in Facilities or property related studies); Electrical Mechanic background and Technical Skills would be a recommendation; minimum of 6 years’ experience in Facilities Management
People Management, Budgeting and Financial Management; IT Literacy – MS Office, MS Excel, Nicor / MDA / SAP; database; Negotiation; Planning, Co-ordination and Organising; Networking; Driver’s License.
Knowledge of lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge, knowledge of Company Policies & Procedures, Administration principles and reporting, Working knowledge of statutory requirements, Knowledge of cost budgeting and control.
Team Leadership, Customer & Quality focus, Methodical, Problem solving & Decision making, Communication; Tolerance for Stress, Financial & Business Acumen, Drive & Productivity
Major drivers of work volume:
Geographical spread of buildings; Grading and complexity of buildings; Tenant and customer profile; Level of Mechanical / Electrical Complexity; Management complexity & intensity.
Interface / relationships with:
Internal: Senior Facilities Manager,
External: Contractors, Landlord, Tenants, Public