Desktop Technician - L2 (PDG8966170)



ZAR230 - ZAR275/hour

- South Africa -- Johannesburg Metro -- Sandton

Job Type

26 February 2021

Closing date
21 Mar 2021 23:59

Our client a Global Tech firm is seeking a Desktop Technician L2 to join their team in Sandton on a contract basis. Our client offers great benefits, stability, growth and an attractive salary.


Our client requires a Desktop Technician at L2 Level to assist with client services and support.


Client services and support:

  • Setup and support user desktop/laptop equipment including VDI Support;
  • Networking: patching & tracing of points along with Server and Switch support;
  • Mobile devices support (Mobile Iron);
  • Multimedia support: Board checks assisting with meetings zoom included;
  • Ownership of Incident and Problem management lifecycles

Infrastructure & Technology:

  • Assist global engineering teams to maintain local infrastructure;
  • Active part of the software deployment lifecycles (testing, communication, deployment);
  • Identify chronic issues and remediate / escalate accordingly
  • Executive and trading desk Support: 3 Different Business units with many different Applications for each BU
  • Management of local projects and initiatives: OS migrations, user moves, hardware decommission, asset management, Infrastructure moves etc.

 Other Functions and Responsibilities:

  • Procurement and administrative tasks around hardware orders and invoices;
  • Create/maintain local IT knowledge documentation.
  • After hours, Support on weekends and public holidays Eg: Power down events

Contact information

Ashley Singh

For further details please download the job description below: