Service Manager (Associate Director - Civil Engineering) (T3.2)



Competitive Salary & Benefits

Job Location
- United Kingdom -- England -- West Midlands -- West Midlands -- Birmingham

Job Type

Friday, June 04, 2021

Closing date
30 Jun 2021 23:59

Service line
Design Development

For detailed information about BWB Consulting and this role please Click Here

About the role

We are looking for an experienced Civil Engineering Associate Director to join our team as an Account/Service Manager in our Birmingham Office. The role is providing coverage of the Southern region of the Transport and Infrastructure Design Development Service.

The role will support the existing senior management team within the Service and will be responsible for the overall operational and technical delivery of the Birmingham and London Transport and Infrastructure Design Development teams. On a day-to-day basis the role will be responsible for ensuring projects are appropriately resourced and technical delivery is in line with our Account Management process.

Responsibilities will include leading project delivery for key clients, monitoring and reporting on the financial performance of the teams, leading on future recruitment strategies, and ensuring the teams are continually improving their technical and commercial acumen.

Within the wider region, the ideal candidate will also help to maintain existing client relationships through regular communication with Account Directors, and to support the Regional Growth Teams in developing new opportunities with emerging clients.

About the team

BWB’s Transport and Infrastructure Group combines this requisite expertise with innovative thinking. We also do it in a manner that enables us to focus on the delivery of high quality, sustainable infrastructure capable of serving our nation’s current and future needs.

Our talented and experienced design teams fuse local knowledge with national design standards and legislation in a manner that enables BWB to undertake a wide variety of projects ranging from urban regeneration and new buildings, to strategic development infrastructure.

The team provides a comprehensive design and advisory service focused on meeting the engineering challenges involved in servicing development. We work across the transport, residential, commercial, industrial, health and retail sectors and our clients range from local and national developers and contractors to public sector bodies. 

About you

Interested candidates should have proven skills and experience in the following areas:

  • Excellent communicator, both written and oral, with the ability to adapt communication style to suit different circumstances.
  • The ability to build and maintain strong relationships at all levels both internally and externally.
  • A ‘self-starter’ with drive, positivity and enthusiasm and a strong desire to succeed.
  • A visible and participative Manager, willing and able to take responsibility and be held to account for the service that T&I Design Development delivers to clients.
  • An aptitude for working collaborative with the T&I Service to help build and sustain a strong working relationship with the rest of the business.
  • Reliable and trustworthy; always acts with consistency and integrity.

The ideal candidate will have proven skills and experience in the following areas:

  • A good knowledge of the UK Planning system, with a record of contributing to and influencing successful planning applications, securing both detailed and outline consents.
  • Commercial awareness with effective influencing and negotiating skills, as well as an aptitude for developing emerging and new client relationships.
  • Broad technical experience within the field of infrastructure design, across a variety of sectors.
  • Experience of working within and in guiding/leading multi-disciplinary project teams on large scale (+20ha) commercial and residential development, from project inception to delivery.

Reasons to join BWB

At BWB, we invest in our people and give them fantastic career opportunities. Look at what we have been recognised for recently:

  • Investors in People Platinum standard
  • A Sunday Times Top 100 Best companies to work for
  • An NCE Top 100 Consultancy

Join BWB and your career will not conform to the traditional models of yesterday but will be a fulfilling and challenging journey into tomorrow’s digital age; a journey that you will Play an active role in defining!

At BWB you matter, and you will make a difference. A difference to the world you live in; the communities you engage with; even the development of your career and the profession.

We are on an exciting journey. Join Us.

What we can offer you

  • A competitive Salary – We benchmark all our salaries against the market and review these annually.
  • Holiday – 25 days holiday plus bank holidays and the option to buy extra days holiday per year to boost your entitlement.
  • Life Assurance 4x salary.
  • Non-contributory Pension Scheme – we’ll pay an Employer Contribution, even if you don’t wish to contribute yet and the contribution will increase with years’ service.
  • Superb training – bespoke to you and your development needs.
  • Professional Subscription – BWB will make a payment for one professional subscription a year.
  • Social Fund – We will pay £25 per head per quarter to have a great time socialising with your colleagues outside of the work environment.
  • Health-care cash plan for all your everyday medical needs such as dentistry and optical care.
  • Loyalty bonus – bonus, additional holidays, pension enhancement and sabbaticals.
  • Perkbox rewards scheme - providing our people with access to a range of employee discounts and benefits. 
  • Cycle to Work – Get excellent rates for a new bike and accessories through our scheme.
  • 1 paid day of volunteering for a company-nominated charity + 2.5 paid days for STEM activity

Contact information


Click here to submit your CV for general consideration.