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Removals Customer Service Specialist (VR/19519)

Overview

Reference
VR/19519

Salary
£/annum

Job Location
- United Kingdom -- England -- East of England -- Hertfordshire

Job Type
Permanent

Posted
12 October 2018


Removals Customer Service Specialist - VR/19519


The Company and Role:

Our client, a large removals company is looking to recruit a Removals Customer Service Specialist to join their Hertfordshire team. The role is focused around working with clients on a regular basis over the phone and via email delivering the highest level of customer service at all times.


Duties:

  • Work alongside the removals surveyors by ensuring all data is inputted correctly to client's files
  • Assist in booking appointments for the removals surveyors and ensuring all appointments are diarised correctly
  • Act as a sole point of contact for clients throughout the moving process
  • Support and guide clients by assisting with any queries regarding their move
  • Contact all incoming leads and prospective clients in a timely manner


Experience:

  • 1 year's minimum experience within the removals industry - essential
  • Proven history in providing fantastic customer service
  • A positive and pro-active approach
  • The ability to prioritise workload at all times
  • Possess strong administration skills


If you're interested in the role, click apply now to send over an up-to-date CV or email the Removals team on careers@redrecruit.com.