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Move Manager (VR/19785)

Overview

Reference
VR/19785

Salary
£25,000 - £30,000/annum

Job Location
- United Kingdom -- England -- Greater London -- London

Job Type
Permanent

Posted
11 January 2019


Removals Move Manager - £25-30k - VR/19785

The Company and Role:

A large Removals company is looking for a Move Manager to join their existing team.
This is an important customer service role where you will be part of a close-knit team of Move Managers, representing their service and working across the whole business with both Domestic and Commercial clients.

Duties:

  • Working with the Surveyors you will be required to write up quotes and making follow up calls/ writing follow up emails
  • Once the job is booked in you will start with an introductory phone-call and email and you will be fully responsible for the customer from this point onwards
  • Making sure that all aspects of the removal is discussed with the customer and agreed internally
  • Sending follow up emails to customers, including settling outstanding balances and sending out review requests

Experience:

  • Extensive customer service experience, with a real desire to keep customers happy
  • Outstanding ability to manage quantities of administration
  • Excellent attention detail
  • A self-motivated and driven individual
  • Exceptional time management skills, with the ability to prioritise workloads and meet deadlines
  • Excellent verbal communication, presentation skills and writing proficiency
  • Experience in the UK Domestic Removals market a bonus (but not a requirement)
  • Flexibility, in order to respond to changing business needs
  • Willingness to engage, learn and share best practice across the team and organisation
  • Making use of any previous contacts, leads for business etc

In Return:

You will receive a salary up to £30,000

Working Hours:

9am - 6pm Monday to Friday with 1-hour lunch break. This could be subject to change/seasonal requirements

If you're interested in the role, click apply now to send over an up-to-date CV or email the Removals team on careers@redrecruit.com.