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Telesales Executive (VR/19897)

Overview

Reference
VR/19897

Salary
£/annum

Job Location
- United Kingdom -- England -- Greater London -- Barking

Job Type
Permanent

Posted
13 February 2019


Telesales Executive - VR/19897

The Company & Role:

Our client, a large removals company, is looking for a Telesales Executive to join their team in Essex.

To be considered for this role, you will need to have some telesales and customer service experience.

To develop & appoint opportunities with prospects & customers for the sales team to quote for their existing &/or new services as they launch them.

Responsibilities:

  • To pro-actively contact all allocated brought in sales leads
  • Respond professionally to all incoming enquiries through Live Chat / Web or Phone
  • Input all activities including calls/appointments & tasks into their CRM system
  • Through questioning, clarify the customers buying criteria & requirements
  • Introduce affiliate services where appropriate
  • Where requested to do so, follow up all enquiries to conclusion and maintain records in their CRM
  • Input and assist in any data entry tasks as needed
  • Assist in general administrative duties as and when required

Skills, Knowledge and Experience:

  • Ideally - previous tele-marketing or sales experience
  • Good negotiating and influencing skills
  • Excellent communication skills both written and verbal.
  • PC literate
  • Ability to build alliances and maintain relationships
  • Ability to understand both customer and competitive environment
  • Good networking skills
  • Commercial awareness / attention to detail
  • Consultative Skills - understanding customer requirements and competitive environment
  • Selling skills and concepts - Influencing, listening, questioning, negotiating and gaining commitment

In Return:

You will be offered a basic salary plus commission

If you wish to apply, or for more information, please email your CV to the Removals team of Red Recruit at careers@redrecruit.com