Lead Forensics


Job search

Air & Sea Freight Import Operator (VR/19685)




Job Location
- United Kingdom -- England -- West Midlands -- West Midlands

Job Type

22 November 2018

VR/19685 - Air & Sea Freight Import Operator

Our Client: 

Our client a freight forwarder is looking for an experienced Air and Sea freight Operator based near Solihull.

Main Duties:

  • Manage the day to day Air Freight & Ocean freight operations.
  • Co-ordinate the export and import bookings of Air & Ocean Freight jobs.
  • Raising Job files and all of the appropriate operations paperwork.
  • Processing jobs through the in house software system.
  • Customs entries using the customs system.
  • To be responsible for the daily checking of collections and deliveries and ensuring that clients are kept informed of any deviation to the agreed schedule
  • Extensive client liaison and negotiation.
  • Extensive supplier liaison and negotiation.
  • Internal liaison with the sales team assisting with quotations and service information.
  • Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
  • Maximising the gross profit by negotiating with the supplier base.
  • Proactively contacting the existing clients to maximise business potential.
  • Invoicing jobs on completion.


  • Ideally AIR freight or OCEAN operations experience.
  • Excellent customer service experience
  • Confident communication skills
  • Good organisational skills
  • Good attention to detail
  • Can work to deadlines and handle pressure
  • Quick thinker / problem solving
  • Self-motivated and enthusiastic character
  • Ability to work with and support a team

In Return:

You will receive a competitive salary based on your experience

If youre interested in the role, click apply now to send over an up-to-date CV or email the Shipping team.