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Contracts Developer (VR/18790)




Job Location
- United Kingdom -- England -- East of England -- Essex -- Basildon

Job Type

Friday, April 13, 2018

VR/18790, Contract Developer, Essex

Our Client who a heating is engineering company based in Essex is looking for a Contract Developer/ Inside sales to join their growing team.

Activities / tasks:

  • Create quotations for maintenance contract new requests / leads and renewals.
  • Chase / follow up on quotations by phone and email.
  • Explain the package features with the customer.
  • Follow up on leads from Service Engineers for maintenance contracts with the aim of securing the contract.
  • Monitoring and reporting on engineers performance in obtaining leads for contracts.
  • Be proactive in developing new ways of obtaining and securing new maintenance contracts (e.g. targeted structured mail shots, campaigns).
  • Fully utilise in-house IT systems in order to extract required information with the aim of producing targeted mailshot and campaigns on a regular basis.
  • Liaison with external marketing agency in relation to the production of marketing literature.
  • Assisting with loading contracts onto the system.
  • Any other duties commensurate to the role.
  • Liaison with Service co-ordinators, engineers to maximise potential contract gain
  • Manage incoming calls ensuring they are dealt with in line with departmental procedures and KPIs.
  • Attend and take an active part in Departmental Meetings, making a positive contribution where possible.

Technical Skills / Competencies Required:

  • Used to working in a targeted environment.
  • Awareness of marketing would be advantageous.
  • Creative thinking
  • Ownership of projects and results
  • Good IT skills (databases, Excel and Word to intermediate level).
  • Articulate, confident and fluent communicators and will demonstrate a high level of oral and written English.
  • Customer orientated approach and focus.
  • Well-developed interpersonal skills.
  • Advanced IT skills (Word processing, Spreadsheets, Databases, Internet, and MS Outlook).
  • A commercial/pragmatic approach to problem solving.
  • A committed team player who is effective working under pressure with the team and independently.
  • Attention to detail.
  • Excellent telephone manner.